At Marisol, your privacy matters. This Privacy Policy explains how Fernweh Movement, LLC, doing business as Marisol ("Marisol," "we," "our," or "us"), collects, uses, shares, and protects your personal information when you visit our website, create an account, book services, purchase memberships or class packages, participate in our programs, or otherwise interact with us.
We believe your personal information should be handled with care, transparency, and respect. This Privacy Policy is intended to help you understand what information we collect, why we collect it, and the choices you have regarding your information.
By using our website or services, you agree to the practices described in this Privacy Policy.
Depending on how you interact with Marisol, we may collect the following information:
When you create an account, book a class, purchase a service, or contact us, we may collect information including:
- Your name
- Email address
- Phone number
- Date of birth
- Account login information
- Marketing communication preferences
Because we provide fitness and wellness services, you may choose to share information that helps us provide a safe and appropriate experience. This may include:
- Current or previous injuries
- Pregnancy status
- Medical conditions or physical limitations you voluntarily disclose
- Fitness goals
- Other information you provide regarding your participation in classes or private sessions
Providing this information is voluntary, but it may help our instructors offer appropriate modifications and recommendations during your sessions.
Payments made through our website are securely processed by trusted third-party payment providers, including Arketa and Stripe.
Marisol does not directly store your full credit card information on our own servers. If you choose to save a payment method for future purchases or recurring memberships, your payment information is securely stored and managed by our payment processing partners in accordance with their security standards.
When you visit our website, certain information may be collected automatically, including:
- IP address
- Browser type
- Device information
- Operating system
- Pages viewed
- Time spent on our website
- Referring website
- General location information derived from your IP address
We use this information to understand how visitors use our website and to improve the experience for everyone.
We use your information to operate our business and provide our services, including to:
- Create and manage your account
- Schedule classes, private sessions, and appointments
- Process purchases and memberships
- Communicate about your bookings
- Send appointment confirmations, reminders, and waitlist notifications
- Respond to questions and customer service requests
- Recommend appropriate services based on information you voluntarily provide
- Improve our website, offerings, and client experience
- Send newsletters, promotions, and studio updates if you have chosen to receive them
- Comply with legal obligations and protect the security of our business and clients
We only use your information for legitimate business purposes or as otherwise permitted by law.
